Hi,

Two weeks ago I posted a ticket with the subject of "Dealership Manager
out of Control". The post got a lot of replies. Some better then
others. I still have a basic problem - Where should I take my car next
time I need to go to Honda?

NOTE - It really doesn't matter where I'm located. This can happen
anywhere in the country. I don't want to engage on a bashing of a
specific location (that's not my objective)

OBJECTIVE - I'm really interested to know if there's something that i
can do to protect me from a very unprofessional Honda dealer if my car
brakes and that's the only place i can take it to.

PLEASE ONLY POSITIVE ANSWERS - I understand this is a sensitive issue
and there are people here that are big advocates of Honda service. Do
not want to upset anyone. Just want to know some ideas of how to
proceed from here.

Thanks!

 

"FP" <filipeapinto@msn.com> wrote in message
news:1130721064.054563.213890@o13g2000cwo.googlegr oups.com...
> Hi,
>
> Two weeks ago I posted a ticket with the subject of "Dealership Manager
> out of Control". The post got a lot of replies. Some better then
> others. I still have a basic problem - Where should I take my car next
> time I need to go to Honda?
>
> NOTE - It really doesn't matter where I'm located. This can happen
> anywhere in the country. I don't want to engage on a bashing of a
> specific location (that's not my objective)

Yes, "where" is very important. My answer of "Frank's house of repairs on
rt 52" is worthless if you're not near there. No one can suggest a good
local shop if they don't know what area you are talking about.

Any decent shop for non-warranty issues, a dealership for warranty issues
(assuming you want them paid for bu Honda and not your pocket).

> OBJECTIVE - I'm really interested to know if there's something that i
> can do to protect me from a very unprofessional Honda dealer if my car
> brakes and that's the only place i can take it to.

It's a rather easy formula. Treat them well and with respect and you can
usually expect to receive the same. Obviously there will be exceptions,
btut once again, no one can make a recomendation of what shop to go to
without knowing what the area in question is.

> PLEASE ONLY POSITIVE ANSWERS - I understand this is a sensitive issue
> and there are people here that are big advocates of Honda service. Do
> not want to upset anyone. Just want to know some ideas of how to
> proceed from here.

Not enough info on the question to really get any answer, positive or
negative.

 

Find a good independant Honda/Japanese vehicle repair shop. Most areas
have at least one of these. Generally the owners are ex-dealership
techs who wanted to have their own business. Find a good one and you
will save some money and get good service.

How to find a good one? Ask around. When your find several people who
all give a shop the thumbs up then you have probably found a good one.

Also, post specific area questions on a group like this to quickly get
lots of input.

John

 

John Horner wrote:

> How to find a good one? Ask around. When your find several people who
> all give a shop the thumbs up then you have probably found a good one.

Better yet, if possible, find a local car club for your type of car -
they'll probably have the best concensus on a good shop to service your
car. Example: if you have a Civic, the local Civic club will know where
to find the best Civic mechanics in the area.


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You can take your Honda to Frank on the corner of 7th & Skidrow Ave. He
does engine & transmission overhaul for $50. Just hand him the keys
(including your house keys) and he'll deliver after he's done. Just
make sure you're not home from 10am-4pm the next day. He's shy.