"SoCalMike" <mikein562athotmail@hotmail.com> wrote in message
news:QPUxd.538583$wV.117790@attbi_s54...
> Rattus the RAT wrote:
>> Now, what I need to know is: what the heck is that "top part" and "bottom
>> part", how expensive each of them are? Also I am affraid they want to
>> charge
>> me a lot of labor for finding out the problem, which really sucks.
>
> top part- metal lock cylinder/tumbler, where the key goes
> bottom part- plastic switch where the wires go.
>
> bottom part is bad, needs to be replaced. cant see the part being more
> than $100 or so.
>
Haven't been through this with the Honda, but Honda wanted over $200 for the
switch for my son's Acura. It wasn't a lot better on line.

BTW, if they say the switch is bad because it was cracked in two, you can be
sure they overtightened the screws putting it back together. Don't ask how I
know <8^(

Mike

 

"SoCalMike" <mikein562athotmail@hotmail.com> wrote in message
news:xQUxd.609905$D%.190189@attbi_s51...
> Rattus the RAT wrote:
>
> > what's a reasonnable bill they can present me tomorrow?
>
> if they cant fix it? an hour of labor, tops.

This morning I lost patience, no call again, so I call them, "oh, I'm gonna
call you right back with a quote". 20 minutes later, still nothing, I say
them and call them to tell them the towing is on it's way and get
things ready. He wanted to charge me 90 minutes, I said no way, finally I
agreed on 1hour and went to a Honda dealer and had great service, the
Firestone guy was full of , no "bottom part" or top part was broken! it
seems like the main problem was the key being worn out! So i paid for a new
key and for a fuse that the Firestone guy blew up, and 1h of labor. Glad I
did that, otherwise I'd probably still be here waiting for the Firestone guy
to change a perfectly working expensive thing and trying to make a $500 bill
for me.

Never go to the Firestone on Northwest Highway in North Dallas, unless you
like FRAUDS!!!!

 

"SoCalMike" <mikein562athotmail@hotmail.com> wrote in message
news:xQUxd.609905$D%.190189@attbi_s51...
> Rattus the RAT wrote:
>
> > what's a reasonnable bill they can present me tomorrow?
>
> if they cant fix it? an hour of labor, tops.

This morning I lost patience, no call again, so I call them, "oh, I'm gonna
call you right back with a quote". 20 minutes later, still nothing, I say
them and call them to tell them the towing is on it's way and get
things ready. He wanted to charge me 90 minutes, I said no way, finally I
agreed on 1hour and went to a Honda dealer and had great service, the
Firestone guy was full of , no "bottom part" or top part was broken! it
seems like the main problem was the key being worn out! So i paid for a new
key and for a fuse that the Firestone guy blew up, and 1h of labor. Glad I
did that, otherwise I'd probably still be here waiting for the Firestone guy
to change a perfectly working expensive thing and trying to make a $500 bill
for me.

Never go to the Firestone on Northwest Highway in North Dallas, unless you
like FRAUDS!!!!

 

"Rattus the RAT" <rats_and_guns_n_rosesREMOVE-THIS@yahoo.com> floridly
penned in news:32rsuvF3r1sa4U1@individual.net:

>
> "SoCalMike" <mikein562athotmail@hotmail.com> wrote in message
> news:xQUxd.609905$D%.190189@attbi_s51...
>> Rattus the RAT wrote:
>>
>> > what's a reasonnable bill they can present me tomorrow?
>>
>> if they cant fix it? an hour of labor, tops.
>
> This morning I lost patience, no call again, so I call them, "oh, I'm
> gonna call you right back with a quote". 20 minutes later, still
> nothing, I say them and call them to tell them the towing is on
> it's way and get things ready. He wanted to charge me 90 minutes, I
> said no way, finally I agreed on 1hour and went to a Honda dealer and
> had great service, the Firestone guy was full of , no "bottom
> part" or top part was broken! it seems like the main problem was the
> key being worn out!




Worn key, huh?



> So i paid for a new key and for a fuse that the
> Firestone guy blew up, and 1h of labor. Glad I did that, otherwise I'd
> probably still be here waiting for the Firestone guy to change a
> perfectly working expensive thing and trying to make a $500 bill for
> me.
>
> Never go to the Firestone on Northwest Highway in North Dallas, unless
> you like FRAUDS!!!!


Not frauds, just inexperienced with Hondas and afraid to admit it.


--
TeGGeR®

The Unofficial Honda/Acura FAQ
www.tegger.com/hondafaq/

 

"Rattus the RAT" <rats_and_guns_n_rosesREMOVE-THIS@yahoo.com> floridly
penned in news:32rsuvF3r1sa4U1@individual.net:

>
> "SoCalMike" <mikein562athotmail@hotmail.com> wrote in message
> news:xQUxd.609905$D%.190189@attbi_s51...
>> Rattus the RAT wrote:
>>
>> > what's a reasonnable bill they can present me tomorrow?
>>
>> if they cant fix it? an hour of labor, tops.
>
> This morning I lost patience, no call again, so I call them, "oh, I'm
> gonna call you right back with a quote". 20 minutes later, still
> nothing, I say them and call them to tell them the towing is on
> it's way and get things ready. He wanted to charge me 90 minutes, I
> said no way, finally I agreed on 1hour and went to a Honda dealer and
> had great service, the Firestone guy was full of , no "bottom
> part" or top part was broken! it seems like the main problem was the
> key being worn out!




Worn key, huh?



> So i paid for a new key and for a fuse that the
> Firestone guy blew up, and 1h of labor. Glad I did that, otherwise I'd
> probably still be here waiting for the Firestone guy to change a
> perfectly working expensive thing and trying to make a $500 bill for
> me.
>
> Never go to the Firestone on Northwest Highway in North Dallas, unless
> you like FRAUDS!!!!


Not frauds, just inexperienced with Hondas and afraid to admit it.


--
TeGGeR®

The Unofficial Honda/Acura FAQ
www.tegger.com/hondafaq/

 

"TeGGer®" <teggeratistopdotcom@changetheobvious.invalid> wrote in message
news:Xns95C6CDF43B0D5teggeratistop@207.14.113.17.. .
> "Rattus the RAT" <rats_and_guns_n_rosesREMOVE-THIS@yahoo.com> floridly
> penned in news:32rsuvF3r1sa4U1@individual.net:
>
> >
> > "SoCalMike" <mikein562athotmail@hotmail.com> wrote in message
> > news:xQUxd.609905$D%.190189@attbi_s51...
> >> Rattus the RAT wrote:
> >>
> >> > what's a reasonnable bill they can present me tomorrow?
> >>
> >> if they cant fix it? an hour of labor, tops.
> >
> > This morning I lost patience, no call again, so I call them, "oh, I'm
> > gonna call you right back with a quote". 20 minutes later, still
> > nothing, I say them and call them to tell them the towing is on
> > it's way and get things ready. He wanted to charge me 90 minutes, I
> > said no way, finally I agreed on 1hour and went to a Honda dealer and
> > had great service, the Firestone guy was full of , no "bottom
> > part" or top part was broken! it seems like the main problem was the
> > key being worn out!
>
>
>
>
> Worn key, huh?
>
>
>
> > So i paid for a new key and for a fuse that the
> > Firestone guy blew up, and 1h of labor. Glad I did that, otherwise I'd
> > probably still be here waiting for the Firestone guy to change a
> > perfectly working expensive thing and trying to make a $500 bill for
> > me.
> >
> > Never go to the Firestone on Northwest Highway in North Dallas, unless
> > you like FRAUDS!!!!
>
>
> Not frauds, just inexperienced with Hondas and afraid to admit it.

Well that's the fraud, if you can't do something, don't tell me you can do
it and make me waste 2 days without my car and having to get it towed here
and there

 

"TeGGer®" <teggeratistopdotcom@changetheobvious.invalid> wrote in message
news:Xns95C6CDF43B0D5teggeratistop@207.14.113.17.. .
> "Rattus the RAT" <rats_and_guns_n_rosesREMOVE-THIS@yahoo.com> floridly
> penned in news:32rsuvF3r1sa4U1@individual.net:
>
> >
> > "SoCalMike" <mikein562athotmail@hotmail.com> wrote in message
> > news:xQUxd.609905$D%.190189@attbi_s51...
> >> Rattus the RAT wrote:
> >>
> >> > what's a reasonnable bill they can present me tomorrow?
> >>
> >> if they cant fix it? an hour of labor, tops.
> >
> > This morning I lost patience, no call again, so I call them, "oh, I'm
> > gonna call you right back with a quote". 20 minutes later, still
> > nothing, I say them and call them to tell them the towing is on
> > it's way and get things ready. He wanted to charge me 90 minutes, I
> > said no way, finally I agreed on 1hour and went to a Honda dealer and
> > had great service, the Firestone guy was full of , no "bottom
> > part" or top part was broken! it seems like the main problem was the
> > key being worn out!
>
>
>
>
> Worn key, huh?
>
>
>
> > So i paid for a new key and for a fuse that the
> > Firestone guy blew up, and 1h of labor. Glad I did that, otherwise I'd
> > probably still be here waiting for the Firestone guy to change a
> > perfectly working expensive thing and trying to make a $500 bill for
> > me.
> >
> > Never go to the Firestone on Northwest Highway in North Dallas, unless
> > you like FRAUDS!!!!
>
>
> Not frauds, just inexperienced with Hondas and afraid to admit it.

Well that's the fraud, if you can't do something, don't tell me you can do
it and make me waste 2 days without my car and having to get it towed here
and there

 

"Rattus the RAT" <rats_and_guns_n_rosesREMOVE-THIS@yahoo.com> floridly
penned in news:32s0sjF3q9scvU1@individual.net:


>>
>> Not frauds, just inexperienced with Hondas and afraid to admit it.
>
> Well that's the fraud, if you can't do something, don't tell me you
> can do it and make me waste 2 days without my car and having to get it
> towed here and there
>



Who decided to bring it to Firestone?

Caveat Emptor.

--
TeGGeR®

The Unofficial Honda/Acura FAQ
www.tegger.com/hondafaq/

 

"Rattus the RAT" <rats_and_guns_n_rosesREMOVE-THIS@yahoo.com> floridly
penned in news:32s0sjF3q9scvU1@individual.net:


>>
>> Not frauds, just inexperienced with Hondas and afraid to admit it.
>
> Well that's the fraud, if you can't do something, don't tell me you
> can do it and make me waste 2 days without my car and having to get it
> towed here and there
>



Who decided to bring it to Firestone?

Caveat Emptor.

--
TeGGeR®

The Unofficial Honda/Acura FAQ
www.tegger.com/hondafaq/

 

Sorry for the delay, but with x-mas wasn't thinking about Honda's

I'd try taking all the receipts, including the Firestone original
agreement, and concluding with the Honda finished product. Build a timeline
on the events; telling when you called, every time you called, the PROMISES
on when they would call back. The poor information on what they were
finding. Conclude with the fact that the Honda place replaced the part you
asked Firestone to replace and IT FIXED THE CAR.
The extra towing because of the loss in faith in the diagnostic
process/procedures and lack of keeping promises.

Now two ways you progress from here.
Talk to the store manager OR call a store and request the district managers
phone number. He is the big-wig in charge of a bunch of stores. Each store
manager reports to him or the assistant district manager.

Let them know how you paid 75 dollars or so for nothing and the dealer did
the exact thing you wanted and repaired the car. I'd even push for a refund.

Don't hold this against all Firestones. I could have fixed you car easily,
and I have no OFFICIAL Honda training. Cars are cars, the all operate on the
same principals


--
Stephen W. Hansen
ASE Certified Master Auto Technician





"TeGGer®" <teggeratistopdotcom@changetheobvious.invalid> wrote in message
news:Xns95C6D8207106teggeratistop@207.14.113.17...
> "Rattus the RAT" <rats_and_guns_n_rosesREMOVE-THIS@yahoo.com> floridly
> penned in news:32s0sjF3q9scvU1@individual.net:
>
>
>>>
>>> Not frauds, just inexperienced with Hondas and afraid to admit it.
>>
>> Well that's the fraud, if you can't do something, don't tell me you
>> can do it and make me waste 2 days without my car and having to get it
>> towed here and there
>>
>
>
>
> Who decided to bring it to Firestone?
>
> Caveat Emptor.
>
> --
> TeGGeR®
>
> The Unofficial Honda/Acura FAQ
> www.tegger.com/hondafaq/

 

Sorry for the delay, but with x-mas wasn't thinking about Honda's

I'd try taking all the receipts, including the Firestone original
agreement, and concluding with the Honda finished product. Build a timeline
on the events; telling when you called, every time you called, the PROMISES
on when they would call back. The poor information on what they were
finding. Conclude with the fact that the Honda place replaced the part you
asked Firestone to replace and IT FIXED THE CAR.
The extra towing because of the loss in faith in the diagnostic
process/procedures and lack of keeping promises.

Now two ways you progress from here.
Talk to the store manager OR call a store and request the district managers
phone number. He is the big-wig in charge of a bunch of stores. Each store
manager reports to him or the assistant district manager.

Let them know how you paid 75 dollars or so for nothing and the dealer did
the exact thing you wanted and repaired the car. I'd even push for a refund.

Don't hold this against all Firestones. I could have fixed you car easily,
and I have no OFFICIAL Honda training. Cars are cars, the all operate on the
same principals


--
Stephen W. Hansen
ASE Certified Master Auto Technician





"TeGGer®" <teggeratistopdotcom@changetheobvious.invalid> wrote in message
news:Xns95C6D8207106teggeratistop@207.14.113.17...
> "Rattus the RAT" <rats_and_guns_n_rosesREMOVE-THIS@yahoo.com> floridly
> penned in news:32s0sjF3q9scvU1@individual.net:
>
>
>>>
>>> Not frauds, just inexperienced with Hondas and afraid to admit it.
>>
>> Well that's the fraud, if you can't do something, don't tell me you
>> can do it and make me waste 2 days without my car and having to get it
>> towed here and there
>>
>
>
>
> Who decided to bring it to Firestone?
>
> Caveat Emptor.
>
> --
> TeGGeR®
>
> The Unofficial Honda/Acura FAQ
> www.tegger.com/hondafaq/