Took my car to the dealer on Tuesday. They called me back and said it
was the heat shield. I said I do not think it is the case. They said
they were pretty sure it was, and offered to take it out for free. I
OK'd it. Guess what. The problem did not go away, it had nothing to
do with the heat shield.

Went back there again today, I asked a tech to come out and look at it
himself. He said it has got to be the gasket between the A-pipe and
the cat, and it took him only 10 seconds to say that. They wanted to
charge me for it, but when I brought up the fact that I had '4'
complaints, 2 of them during warranty, they decided to take care of it
for free. I should have the car tomorrow, I'll let you know if they
could fix it.

What kills me is that they did not even look at it when I brought it
in the first time (which does not surprise me). It should have been
diagnosed right the first time.


"Rick" <ricksen@digitalfusions.com> wrote in message news:<RotJa.44950$111.29986@news04.bloor.is.net.ca ble.rogers.com>...
> bulent,
>
> I had the 'rattling noise' on my '99 Civic EX-G after a few
> months of purchase. The noise would occur at stop and go at 2000rpm. The
> dealer found it came from the heat shield, which is normal to come loose
> after a few months. They told me it was unecessary to keep. Especially since
> the shield would automatically fall off the car. So they removed it, and the
> noise was gone.
>
> Rick
>
> "bulent" <bulentnews@yahoo.com> wrote in message
> news:70f5edf8.0306211632.2af4e4@posting.google.com ...
> > I read almost all of the postings about A-Pipe cracks on Honda's and I
> > think I have a similar problem with my 99 Civic EX Coupe. I have a
> > loud humming noise at exactly 2500rpm and some kind of a rattling
> > noise when I am coming to a stop/go. Today at Car-X we lifted the car
> > and could not see ANY leaks, we even had the car running on the lift
> > to verify this.
> >
> > My car has 51k on it, so it is out of warranty, but I have brought
> > this problem up with my dealer during the 3k and 18k maintenances (it
> > started in the first 3000 miles and got worse since). I even
> > complained about this problem at 47.5k maintenance and everytime I
> > did, they looked at the exhaust/muffler and could not find anything.
> > Now that I think I know what my problem is, I will take it to the
> > dealer and ask them to check the A-Pipe, and if it is cracked, I will
> > ask them to fix it for free since I have had this problem since the
> > beginning.
> >
> > How has your dealings with the dealer turn out about this, especially
> > if your warranty was over when this happened? Has anybody tried this
> > in Chicago? (I bought mine at Loeber downtown, now I think it is
> > Fletcher Jones)
> >
> > Thanks in advance for your responses.

 

In article <70f5edf8.0306261253.154ffe31@posting.google.com >, bulentnews@yahoo.com (bulent) wrote:
>Took my car to the dealer on Tuesday. They called me back and said it
>was the heat shield. I said I do not think it is the case. They said
>they were pretty sure it was, and offered to take it out for free. I
>OK'd it. Guess what. The problem did not go away, it had nothing to
>do with the heat shield.
>
>Went back there again today, I asked a tech to come out and look at it
>himself. He said it has got to be the gasket between the A-pipe and
>the cat, and it took him only 10 seconds to say that. They wanted to
>charge me for it, but when I brought up the fact that I had '4'
>complaints, 2 of them during warranty, they decided to take care of it
>for free. I should have the car tomorrow, I'll let you know if they
>could fix it.
>
>What kills me is that they did not even look at it when I brought it
>in the first time (which does not surprise me). It should have been
>diagnosed right the first time.

And that is a typical modern dealer response to warranty
repair, any dealer. They make a huge %age of their income
from non-warranty service and selling used cars. So, as in your
case, they eat it to make you happy if they can't make the claim
from the manufactorer. A few years ago when Ford Taurus
engines and trannys where failing at an alarming rate, dealers
were gladly dropping new units in, boxing the faulty to return
to FORD. Remember, you bought your car from a "dealer"
of cars, they don't represent them in the classic sense of
retailing.

Since your car is relatively new, take it in the form of a
letter to the regional head office if this costs you anything
out of pocket. I did the same a few years ago and was
reimbursed fully.

MH
"alot is not a word"

 

I got my car back today. It is fixed, and they did not charge me for
it. Fine by me...


michaelShum@sympatico.ca (Uncle Mike) wrote in message news:<KJJKa.4646$iM4.731806@news20.bellglobal.com> ...
> In article <70f5edf8.0306261253.154ffe31@posting.google.com >, bulentnews@yahoo.com (bulent) wrote:
> >Took my car to the dealer on Tuesday. They called me back and said it
> >was the heat shield. I said I do not think it is the case. They said
> >they were pretty sure it was, and offered to take it out for free. I
> >OK'd it. Guess what. The problem did not go away, it had nothing to
> >do with the heat shield.
> >
> >Went back there again today, I asked a tech to come out and look at it
> >himself. He said it has got to be the gasket between the A-pipe and
> >the cat, and it took him only 10 seconds to say that. They wanted to
> >charge me for it, but when I brought up the fact that I had '4'
> >complaints, 2 of them during warranty, they decided to take care of it
> >for free. I should have the car tomorrow, I'll let you know if they
> >could fix it.
> >
> >What kills me is that they did not even look at it when I brought it
> >in the first time (which does not surprise me). It should have been
> >diagnosed right the first time.
>
> And that is a typical modern dealer response to warranty
> repair, any dealer. They make a huge %age of their income
> from non-warranty service and selling used cars. So, as in your
> case, they eat it to make you happy if they can't make the claim
> from the manufactorer. A few years ago when Ford Taurus
> engines and trannys where failing at an alarming rate, dealers
> were gladly dropping new units in, boxing the faulty to return
> to FORD. Remember, you bought your car from a "dealer"
> of cars, they don't represent them in the classic sense of
> retailing.
>
> Since your car is relatively new, take it in the form of a
> letter to the regional head office if this costs you anything
> out of pocket. I did the same a few years ago and was
> reimbursed fully.
>
> MH
> "alot is not a word"