"Jeff Bertrand" <wjbertrand@NOSPAMearthlink.net> wrote in message
news:HX7fg.9698$y4.3166@newsread2.news.pas.earthli nk.net...
> Hi All, new to the group. We just picked up a very clean '99 Civic EX
> 2-door automatic for my daughter's first car. Lately it's been
> shuddering, slipping a shifting harshly, mostly when pulling away from a
> stop. Seems to run OK once up to speed though. Coincident with this
> behavior the CEL illuminates. Retrieving the error code with a scanner
> reveals a code "P0730 - Gear Ratio Incorrect" is present. This seems to
> be consistent with the poor shifting performance. Any clues as to what's
> wrong? Automatic transmissions are scary things as they are usually very
> expensive to fix.
>
> --
> -WJB

Well, I'm talking to myself I guess. An amazing story of customer support
to report:
We took the Civic to the dealer that the PO had kept it maintained at and
told them our sad story. I also told them I tried changing the ATF 3 times
and replacing the linear solenoid per TSB 00-012 to no avail. I
communicated to them that as our first experience with a Honda car we were
disappointed in this problem.

The service manager called me later in the day and told me the transmission
was indeed toast and would have to be replaced, she also told me that she
had called American Honda on our behalf and they agreed to replace the
transmission with a factory re-manufactured unit and they would comp the job
100%! Needless to say, my daughter and I were floored, relieved and over
joyed. To beat that they had the job done in 2 days and washed the car too!
As my 18 year old daughter would say: "Honda Rocks!"


--
-WJB

 

Jeff Bertrand wrote:
>
> "Jeff Bertrand" <wjbertrand@NOSPAMearthlink.net> wrote in message
> news:HX7fg.9698$y4.3166@newsread2.news.pas.earthli nk.net...
> > Hi All, new to the group. We just picked up a very clean '99 Civic EX
> > 2-door automatic for my daughter's first car. Lately it's been
> > shuddering, slipping a shifting harshly, mostly when pulling away from a
> > stop. Seems to run OK once up to speed though. Coincident with this
> > behavior the CEL illuminates. Retrieving the error code with a scanner
> > reveals a code "P0730 - Gear Ratio Incorrect" is present. This seems to
> > be consistent with the poor shifting performance. Any clues as to what's
> > wrong? Automatic transmissions are scary things as they are usually very
> > expensive to fix.
> >
> > --
> > -WJB
>
> Well, I'm talking to myself I guess. An amazing story of customer support
> to report:
> We took the Civic to the dealer that the PO had kept it maintained at and
> told them our sad story. I also told them I tried changing the ATF 3 times
> and replacing the linear solenoid per TSB 00-012 to no avail. I
> communicated to them that as our first experience with a Honda car we were
> disappointed in this problem.
>
> The service manager called me later in the day and told me the transmission
> was indeed toast and would have to be replaced, she also told me that she
> had called American Honda on our behalf and they agreed to replace the
> transmission with a factory re-manufactured unit and they would comp the job
> 100%! Needless to say, my daughter and I were floored, relieved and over
> joyed. To beat that they had the job done in 2 days and washed the car too!
> As my 18 year old daughter would say: "Honda Rocks!"
>
> --
> -WJB

----------------------------------------

Congratulations!

Your story is not terribly rare, but it sure makes you want to become a
loyal Honda owner, right?

'Curly'

 

Jeff Bertrand wrote:
>
> "Jeff Bertrand" <wjbertrand@NOSPAMearthlink.net> wrote in message
> news:HX7fg.9698$y4.3166@newsread2.news.pas.earthli nk.net...
> > Hi All, new to the group. We just picked up a very clean '99 Civic EX
> > 2-door automatic for my daughter's first car. Lately it's been
> > shuddering, slipping a shifting harshly, mostly when pulling away from a
> > stop. Seems to run OK once up to speed though. Coincident with this
> > behavior the CEL illuminates. Retrieving the error code with a scanner
> > reveals a code "P0730 - Gear Ratio Incorrect" is present. This seems to
> > be consistent with the poor shifting performance. Any clues as to what's
> > wrong? Automatic transmissions are scary things as they are usually very
> > expensive to fix.
> >
> > --
> > -WJB
>
> Well, I'm talking to myself I guess. An amazing story of customer support
> to report:
> We took the Civic to the dealer that the PO had kept it maintained at and
> told them our sad story. I also told them I tried changing the ATF 3 times
> and replacing the linear solenoid per TSB 00-012 to no avail. I
> communicated to them that as our first experience with a Honda car we were
> disappointed in this problem.
>
> The service manager called me later in the day and told me the transmission
> was indeed toast and would have to be replaced, she also told me that she
> had called American Honda on our behalf and they agreed to replace the
> transmission with a factory re-manufactured unit and they would comp the job
> 100%! Needless to say, my daughter and I were floored, relieved and over
> joyed. To beat that they had the job done in 2 days and washed the car too!
> As my 18 year old daughter would say: "Honda Rocks!"
>
> --
> -WJB

----------------------------------------

Congratulations!

Your story is not terribly rare, but it sure makes you want to become a
loyal Honda owner, right?

'Curly'

 

Jeff Bertrand wrote:
>
> "Jeff Bertrand" <wjbertrand@NOSPAMearthlink.net> wrote in message
> news:HX7fg.9698$y4.3166@newsread2.news.pas.earthli nk.net...
> > Hi All, new to the group. We just picked up a very clean '99 Civic EX
> > 2-door automatic for my daughter's first car. Lately it's been
> > shuddering, slipping a shifting harshly, mostly when pulling away from a
> > stop. Seems to run OK once up to speed though. Coincident with this
> > behavior the CEL illuminates. Retrieving the error code with a scanner
> > reveals a code "P0730 - Gear Ratio Incorrect" is present. This seems to
> > be consistent with the poor shifting performance. Any clues as to what's
> > wrong? Automatic transmissions are scary things as they are usually very
> > expensive to fix.
> >
> > --
> > -WJB
>
> Well, I'm talking to myself I guess. An amazing story of customer support
> to report:
> We took the Civic to the dealer that the PO had kept it maintained at and
> told them our sad story. I also told them I tried changing the ATF 3 times
> and replacing the linear solenoid per TSB 00-012 to no avail. I
> communicated to them that as our first experience with a Honda car we were
> disappointed in this problem.
>
> The service manager called me later in the day and told me the transmission
> was indeed toast and would have to be replaced, she also told me that she
> had called American Honda on our behalf and they agreed to replace the
> transmission with a factory re-manufactured unit and they would comp the job
> 100%! Needless to say, my daughter and I were floored, relieved and over
> joyed. To beat that they had the job done in 2 days and washed the car too!
> As my 18 year old daughter would say: "Honda Rocks!"
>
> --
> -WJB

----------------------------------------

Congratulations!

Your story is not terribly rare, but it sure makes you want to become a
loyal Honda owner, right?

'Curly'