Rep Power: 665

installed new dvd burner lights come on and stuff
but will not read any of the cd's i mean nothing
dvd burnt dvd cd cd burnt nothing reads nothing
anyone have idea.

 
Rep Power: 802

What make is it? What system are you using?

 
Rep Power: 665

it is a sony and im using xp

 
Rep Power: 714

go to:

control panel
system
hardware
device manager
click on the "+" box next to cd/dvd drives

SYMPTOMATIC SOLUTIONS

if you dont see the make/model/serial number of your drive then you should double check your ide cable and your master/slave settings and jumpers (you say that you get power so that has nothing to do with it)

if you do see it in the device manager then you should click enable and disable a couple times then reboot

if the problem still presists you can try the add/remove hardware wizard that will look for all connected devices.

if you find that you have had the same problem with your hd that it shuts on an off sometimes then chances are you should invest in another ide cable (2-5 bucks max[unless youre going for performance braided])

 
Rep Power: 665

checked all that still dont work

 
Rep Power: 735

Some of them may have a lil screw or tab you have to remove before installin.. or maybe that's just old school thinkin

 
Rep Power: 661

sounds like it is most likely one of two things
1.) Driver issue
2.) Bad drive

in device manager check to make sure the drive is listed correctly, also check out the Manufacturers web site for updated Drivers (Some Sony's Will Not work with XP's Default drivers)

if that still fails, check it on a different IDE Channel (Plug) and failing that, take it back, it's most likely a dud.

 
Rep Power: 744

the first mistake was buying a Sony.

Secondly, are you sure about u'r jumper settings on the drive? Is the drive on it's own Bus? Is it set to master, slave, or cable select? NEVER have it set to cable select! Always set one drive as a master and one slave.

 
Rep Power: 665

thanks for all your help guys i got it fixed
it was the burner turned out i but a dud
that someone return to the store the new one
works awsome thanks

 
Rep Power: 660

sweet... well at least she works now